🌸 1. Overview of AI Use at PostalBloomz

PostalBloomz ("we," "us," or "our") may use artificial intelligence (AI) and machine learning technologies to enhance the customer experience on our website postalbloomz.com, including but not limited to:

• AI-powered product recommendations and floral arrangement suggestions
• Automated chatbot or virtual assistant responses to customer inquiries
• Personalized marketing content and email communications
• AI-generated descriptions, images, or design content on our website
• Order processing support and delivery estimation tools
• AI-driven search and filtering features

⚠️ 2. Accuracy and Reliability Limitations

AI-generated content, suggestions, and responses are produced by automated systems and may not always be accurate, complete, or up to date. PostalBloomz makes no warranty, express or implied, regarding the accuracy, reliability, or suitability of any information generated by AI tools.

Specifically, you acknowledge that:

• AI responses may contain errors, omissions, or outdated information
• Flower availability, pricing, and delivery estimates provided by AI tools are subject to change and should be confirmed with our team
• AI-generated design suggestions are for inspiration purposes only and may differ from the final product delivered
• No AI-generated communication constitutes a binding commitment or guarantee by PostalBloomz

🚫 3. No Professional Advice

Nothing generated or communicated by our AI tools constitutes professional advice of any kind, including but not limited to horticultural, medical, nutritional, legal, or financial advice. AI-generated content is provided for general informational and entertainment purposes only.

If you have specific questions about allergens, plant toxicity, or the suitability of floral products for particular purposes (such as events involving children, pets, or individuals with allergies), please contact our team directly and do not rely solely on AI-generated responses.

🔒 4. Data Collection and Privacy

Our AI features may collect and process data including browsing behavior, purchase history, and user preferences to provide personalized experiences. This data handling is governed by our Privacy Policy.

• We do not sell your personal data to third parties for AI training purposes
• Any information you provide to our AI chat or assistant tools may be stored and reviewed to improve service quality
• You may opt out of AI-personalized features by contacting us at info@postalbloomz.com

📋 5. AI-Generated Content Disclosure

Some content displayed on postalbloomz.com, including product descriptions, blog articles, promotional copy, and images, may be fully or partially generated by AI technologies. PostalBloomz reviews AI-generated content prior to publication; however, we do not guarantee that all AI-generated content is free from errors or biases.

Where content is entirely AI-generated, we strive to label or disclose this appropriately. If you believe any content is inaccurate or misleading, please contact us immediately.

⚖️ 6. Limitation of Liability

To the fullest extent permitted by applicable law, PostalBloomz, its owners, employees, affiliates, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to:

• Your reliance on AI-generated content, recommendations, or responses
• Errors, inaccuracies, or omissions in AI-generated information
• Any actions taken or not taken based on AI-generated suggestions
• Interruptions, delays, or failures in AI-powered features or services
• Unauthorized access to data processed by AI tools on our platform

Your use of any AI feature on postalbloomz.com is entirely at your own risk.

🤝 7. Human Oversight and Final Decisions

PostalBloomz maintains human oversight over all significant customer-facing decisions. AI tools assist our team but do not independently make final decisions regarding order fulfillment, refunds, complaints, or customer disputes. For any concern requiring human attention, please contact us directly.

🌍 8. Third-Party AI Services

PostalBloomz may use third-party AI platforms and service providers to power certain features on our website. We are not responsible for the policies, data handling practices, or content generated by third-party AI systems. We encourage you to review the privacy and AI policies of any third-party tools you interact with through our platform.

🔄 9. Changes to This Disclaimer

We reserve the right to update or modify this AI Disclaimer at any time without prior notice. Changes will be posted to this page with an updated effective date. Continued use of our website or AI-powered features following any changes constitutes your acceptance of the revised disclaimer.

We encourage you to review this page periodically to stay informed about how we use AI technologies.

📜 10. Governing Law

This AI Disclaimer shall be governed by and construed in accordance with the laws of the state of Califronia, United States. Any disputes arising under this disclaimer shall be subject to the exclusive jurisdiction of the courts located in San Rafael.